“[Our Dimachem / Chemex Rep] is a consummate professional. The amount of time spent, and the number of solutions implemented was nothing short of amazing. In our humble opinion, Todd can be wholeheartedly recommended to anyone who can use his service. We only see dealing with Todd exclusively for many years to come, especially considering his integrity and many years of service”
“”Dimachem is a timely, trustworthy, and a fantastic toll blender for SIO2. Partnering with Dimachem has allowed for a superior manufacturing process and has been one of our best decisions as a company.””
“”Thanks for your help. Really appreciate the service and attention to detail.” – GM”
“”We just got the coating results back from the parts we trailed through our production process using the lubricant samples you have provided for Autotube. The results were 100% positive, with zero defects produced. This will be a great cost savings to Autoube limited. You have helped us close an issue we have been struggling with for over 6 months. Thank-you! We are very pleased with the results you have provided us and are interested in doing future business with you. Your kind of service is exactly the kind of service company’s like mine need in order to be successful. “”
“”Thanks for all the efforts!”
“Technical service support is excellent. Ken’s assistance and Chemfil’s response to out needs has improved performance & reduced our costs. Great support for rush orders. Technical expertise has been valuable.”
“Products are outstanding and cost competitive. Technical service has been outstanding along with an excellent support staff. Chemfil is cost effective and have raised our quality standard to a higher level.”
“”The products we use at our facility are quality products and we receive top of the line service.””
“”Thank you so much . . . I really appreciate your best customer service . . . . Thanks again””
“Due to Chemfil’s technical expertise, excellent products and regular visits to our plant from Ken, Chemfil have proved to be an important part of our team.”
“I have been working with Chemfil for over 12 years and feel confident in recommending them in the areas of price, delivery and technical support.”
Wash ‘N Fold Laundry Chemical Service Excellence
“We have been very impressed with Dimachem’s services and product. We run one of the largest laundromats in Toronto with over 100 machines, and have been introduced to your company through one of your employees, Danny. Not only he’s been doing what he promised us, in fact he has been going above and beyond, solving any issues that arise and being proactive to identifying areas where we could save us time or costs.
Danny has been an absolute pleasure to work with, and we look forward to continuing this business relationship.
Waste Water Treatment Referral
“I would like to take a few minutes to share some feedback regarding our recent experience with our waste water treatment. We are very close to concluding this project with positive results. Hard to believe when a few months ago we were ready to abandon this process because of high cost and knowledge limitation.
I would like to Thank Dean for his work on this project and his unlimited availability by phone or in person. I am writing to thank you for the quality of service provided by Dean and your company. We sincerely appreciate Dean’s efficient, gracious customer service and the level of detail and accountability he has demonstrated on this project.
We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with the work that has been done here, and we look forward to continuing this relationship
All the best,
Industrial Chemicals Supply.
“You guys are amazing from reps to order desk nothing but a great experience.Thanks again
“Excellent customer support right from the CEO to the Technicians. They look for ways & products to save you money even if it means less or no sales to them.”
“The level of service that we receive from [our Dimachem service rep] is extraordinary. I would go as far as to say that in my 22 years of Industrial laundry, I have never met someone as passionate, committed and dedicated to our account.”
“The service that I received from [our rep] is excellent – always available – polite and extremely professional.”
“Products are always top of notch and it’s a real pleasure to work with [our rep]. She is always available to answer my questions and to improve our process. Thank you!”
“Excellent products that satisfy our needs. The trouble shooting team is very effective, available and flexible.”
“Good quality products, good technical support, procedures are well followed.”
“I never have any problems getting a hold of my technical representative or any other information that I require.”
“With all Chemfil products that we have used, we were able to save money (approx $1,000 per month) as opposed to our old system. Furthermore, they have good quality products and quick service in cases where there are problems.”
“Mathieu has done a great job displaying a unique and efficient machine.”
“The service at Chemfil is very good and representatives are qualified and are always there to help as much as they possibly can.”